Shipping


FREE Delivery

Pamama Toy Furniture offers free delivery on all orders over P4,999. Just choose the "Local Delivery" that says FREE. Please note that this delivery option is limited to Metro Manila, San Pedro, Bacoor, Cainta, Taytay, Antipolo and San Jose Del Monte City only. Orders below this amount is subjected to a fixed shipping rate of P250 (For online payment) and P350 (For COD).

Local Delivery

Is a fixed shipping fee anywhere in within Metro Manila, San Pedro, Bacoor, Cainta, Taytay, Antipolo & San Jose Del Monte City

Payment

Payment method available for this shipping option is bank transfer through the indicated bank accounts at the Payment method under our Check out page. Pamama Toy Furniture can delivery as soon as payment is confirmed.

Preferred delivery service

Our preferred delivery service is Lalamove and is limited to 20Kg per delivery booking. This is not limited, however, and customer may choose which courier service they wish to book.

Delivery lead time

2 - 4 days depending on the time of payment confirmation and courier service availability.

Pick up (or Direct Pick up)

You can directly pick up your Pamama from our warehouse by choosing Pick up instead of Ship under the Contact Information portion of our Check Out page. You can also book a courier service to pick up your order from us.

Payment

Payment method available for this option is either Bank Transfer or Cash on Pick up. For Bank Transfer: Please wait for payment confirmation before scheduling a Pick up from our warehouse.

Address and Package details

Warehouse address: #27 Ilang Ilang Street Lakeview Homes, Barangay Putatan, Muntinlupa City.

Pin location to use: #7 Estanislao Avenue, Barangay Putatan, Muntinlupa City

*Our actual warehouse address doesn't usually appear in delivery service apps so please use the Pin location address inicated above and we'll direct the delivery service to our location once they call.

Product  Packaging Dimension (inches) Weight (Kg)
Classic & Colored Step & Reach 17.5x15x2 4.5
Classic & Colored Sit & Learn 24x15x5 10
Birch Sit & Learn 24x15x5 11


Pick up Lead time

Please inform us at least two (2) hours before heading to our warehouse so we can prepare your order. Please schedule this within our office hours which is Mondays-Fridays from 8:00am to 5:00pm to avoid inconveniences.

COD / REGULAR

We are currently using LBC for this delivery service. COD (Cash on Delivery) and "Regular" is available for orders within or outside Metro Manila. 

Luzon / Visayas / Mindanao Regular

Payment is to be made via bank transfer under this shipping option. The customer will send a screenshot of the payment transaction for Pamama's confirmation. Payment will facilitate the delivery process only once payment is confirmed which may take 1-3 working days to process depending on the service provider.

Luzon / Visayas / Mindanao COD

Pamama Toy Furniture will facilitate the delivery booking at the nearest LBC branch at least a day after an order has been made but will require confirmation from customer via text message to the mobile number indicated in the shipping address. COD may sometimes be unavailable in some areas so it may be converted to COP (Cash on Pick up) wherein the customer can pick up their order from the nearest LBC branch.

Delivery lead time are indicated below:

Metro Manila       2 - 3 days

Luzon                  3 - 7 days

Visayas               5 -12 days

Mindanao            5 -14 days

 

Damaged goods from shipping should be reported to Pamama immediately and will be replaced within 7 working days.